VOIP - The Call Experts


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Specifications

Technical Specifications

Supported Codecs

  • G.711u (?-law / pcmu) (native)
  • G.729a (native)
  • gsm (transcoded)


Supported Protocols

  • SIP
  • IAX2


Authentication Methods

  • SIP/IAX Dynamic Registration (Register)
  • SIP Static IP authentication



Configuration Samples

  • Asterisk
  • FreePBX/Trixbox
  • Voxalot
  • LinkSys
  • Sipura
  • X-Lite Soft Phone


VoIP server location

  • Houston, TX
  • Dallas, TX
  • London, UK
  • Montreal, QC
  • Toronto, ON
  • New York, NY
  • Los Angeles, CA



Dialing Rules

  • 011 international prefix
  • 00 international prefix
  • E.164 / Direct Country Code
  • USA/Canada 1, 001 or 10 digits


Account Settings

  • USA/Canada route setup
  • Allow/Disallow 411 dialing
  • Override caller id
  • SIP NAT
  • SIP/IAX/Interface password
  • Allowed Codecs


Order DIDs

  • USA/Canada local DID numbers availability
  • Check Pricing


Order Toll Free DIDs

  • Toll Free DID numbers availability
  • Check Pricing





Call Termination
USA Rates

  • Default Value Route: $0.0105 (1.05¢) per minute
  • Optional Premium Route: $0.0125 (1.25¢) per minute
  • Toll-Free numbers: $0.0025 (1/4¢) per minute
  • e411: $0.99 per call. Must be activated by customer in settings
  • Route can be switched to premium by the customer in the Settings section of the customer portal. By default, new accounts are setup to use the value route.


Canada Rates

  • Value Route: Depends on Location, starting at $0.0049 (1/2¢)
  • Premium route: $0.0125 (1.25¢) per minute
  • Route can be switched to premium by the customer in the Settings section of the customer portal. By default, new accounts are setup to use the value route.
  • Rates for all Canada destinations are listed in the rate section


International Rates

  • List available in the rates section.
  • Rate Update date: 2nd day of each month at 7:00PM EST.
  • Rate update frequency: Rare. Sometimes we'll lower or raise the rate on some destinations if needed.


Billing Increments

  • USA and Canada: 6 seconds increment
  • International: 6 seconds increment
  • Mexico: 60 seconds initial / 60 seconds increment


Domestic DID per minute pricing

  • Monthly Fee: USA: $0.99 to $1.49 Canada: $1.49 to $1.99
  • Per minute inbound: $0.01 to $0.0149
  • One time setup fee: $0.50 (50¢)
  • Billing Increment: 6 seconds
  • Channels: Unlimited


Domestic DID flat monthly rate

  • Monthly Fee: USA: $4.95 to 6.95 Canada: $4.95 to $5.95
  • Per minute inbound: free, unlimited inbound calls and minutes
  • Channels: 2


International DID availability
Argentina, Australia, Belgium, Brazil, Bulgaria, Chile, Cyprus, Czech Republic, Finland, France, Germany, Guatemala, Hungary, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdoms

International DID pricing

  • Pricing per country is available on the International DID's page


Call Detail Records

  • Date, Destination, Description, Duration, Rate, Total
  • Detailed Printable CDR
  • Date, Destination, Description, Caller ID, Duration, Rate, Total, in a printable format
  • CSV/XLS/SQL/XML CDR


Account Statistics

  • Amount spent
  • Total time
  • ASR
  • ACD


Account Balance

  • Current Account Balance



Extras

  • Asterisk general
  • $35 per hour


Asterisk AGI/PHP Programing

  • $35 per hour
  • Asterisk+FreePBX installation on empty linux
  • $35 (Base installation)


PHP Programming

  • $35
  • Voice Prompts


*price vary depending on actor, contact us for pricing


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